Individual Giving Manager

Hours: Full time 37.5 hours

Join Ashgate Hospice’s Fundraising team as our Individual Giving Manager and help shape the future of sustainable income generation for our Hospice.

Leading our Individual Giving and Lottery teams, you will take responsibility for income streams worth over £2.5 million each year, developing innovative fundraising activity that connects supporters with the difference their generosity makes.

This is an exciting opportunity for an experienced fundraiser to use their creativity, strategic thinking and leadership skills to grow income, develop inspiring supporter journeys and build long-lasting relationships with our community.

Working collaboratively across the Hospice, you will lead the development of Individual Giving, In-Memory Giving, Legacy and Lottery fundraising, identifying new opportunities and ensuring supporters feel valued, engaged and connected to our work.

You will inspire and support your team to achieve ambitious goals, championing a culture of collaboration, innovation and continuous improvement.

Key responsibilities:

• Lead the strategic development and growth of Individual Giving, In-Memory Giving, Legacy and Lottery income streams
• Develop engaging supporter journeys that attract, retain and grow donor relationships
• Plan, monitor and deliver income budgets, maximising opportunities to increase sustainable income
• Create and deliver successful appeals and campaigns in partnership with Marketing and Communications
• Build meaningful relationships with supporters and demonstrate the impact of their donations
• Lead, coach and develop team members to achieve shared goals
• Develop volunteer opportunities to enhance fundraising activity
• Ensure fundraising activity is delivered in line with best practice, legislation and Hospice values

For the full details, please see the attached job description or contact Charlotte Butterworth, Head of Fundraising a call on 01246 567250 for an informal chat. You are also welcome to arrange a visit to see what it would be like to work with us.

Ashgate Hospice is proud to be a Disability Confident Employer. We are committed to inclusive recruitment and encourage applications from people with disabilities, long-term health conditions and applicants from all backgrounds. We will make reasonable adjustments throughout the recruitment process to support applicants to demonstrate their skills and experience.

What you’ll bring:

Here’s what we’re looking for:

• Significant experience of successful fundraising and income growth within the charity sector
• Strong knowledge of Individual Giving, including Legacy, In-Memory Giving and Lottery fundraising
• Proven experience leading, motivating and developing a team to achieve results
• Experience developing supporter journeys and building meaningful donor relationships
• Experience managing budgets and monitoring performance against targets
• Excellent communication, influencing and relationship-building skills
• A creative, proactive approach with the ability to identify opportunities and drive improvement
• Understanding of fundraising best practice, charity legislation, GDPR and supporter stewardship

About Us

Ashgate Hospice offers free, specialist, compassionate care for adults living with life-limiting or incurable illnesses, including cancer, neurological diseases, and advanced heart, kidney and lung conditions. Based in North Derbyshire, we support people and those important to them through a range of free and fee-paying services.

Each year, we support over 2,640 people, helping them to manage symptoms, stay informed about their care, and maintain the best possible quality of life from diagnosis onwards.

We also provide vital support to those important to them, including practical and emotional support, as well as bereavement care when someone has died.

We are more than a care provider. We’re a campaigner for sustainable end of life care funding in the UK, and we continually invest in our services and workforce.

Our values are at the heart of everything we do:

• We are compassionate.
• We are a team.
• We are respectful, open, and inclusive.

We value diversity and inclusion and encourage applicants from all backgrounds.

Benefits of joining us

At Ashgate, we take care of the people who take care of others. Our benefits include:

• Generous holiday entitlement, with the option to buy and sell leave
• Flexible working options, including job-sharing where possible
• Pension scheme with up to 7% employer contribution
• A Health Cash Plan, helping cover costs such as dental care, physiotherapy, and eye tests.
• A life assurance scheme, giving peace of mind for you and those important to you, up to age 65.
• A free confidential Employee Assistance Programme, available 24/7
• Cycle to Work scheme and Tech Benefit scheme to help spread the cost of your next purchase
• Commitment to training, development and career progression
• Free, on-site parking
• Discounted, onsite café at our Old Brampton site, for all staff
• A wide range of wellbeing initiatives, support and time out to practice self-care

Ready to make a difference?

Applications must be submitted via the ‘Apply Now’ button on our website. Applications sent directly to People Services or the recruiting manager will not be accepted.

Proposed interview date: TBC

Additional Information:

• Successful applicants will be required to complete a DBS check as part of our pre-employment process
• As a healthcare provider, we encourage staff to be vaccinated against COVID-19 and receive the annual flu vaccination, unless there is a valid reason not to.
• If you need any support during the recruitment process, please contact our People Services team at peopleservices@ashgatehospice.org.uk or call 01246 568 801.

Additional Support for Candidates

We are committed to ensuring our recruitment process is inclusive, fair, and accessible.

We welcome requests for reasonable adjustments throughout the recruitment process for individuals with disabilities, neurodiverse conditions, or long-term health conditions.

As part of our Disability Confident commitment, we guarantee an interview to disabled candidates who meet the essential criteria for the role.

All shortlisted candidates will receive interview questions in advance to support preparation.

Accessibility Resources:

If you need support completing your online application, you can contact the Disability Employment Service / Youth Employment Service via ASCH.Disability.EmploymentProject@derbyshire.gov.uk .

We also encourage candidates to complete and share a Health Adjustment Passport. This can help us understand any adjustments or support you may need during the recruitment process or in the workplace. Sharing your passport is entirely optional, but many people find it a helpful tool for identifying and discussing support needs.

You may also be able to access support through the Access to Work scheme - a government initiative designed to help people start or remain in work if they have a health condition or disability. Thus support can also apply during the recruitment process.

The following resources may also be helpful:

• Looking for work if you are disabled
• Reed in Partnership, Chesterfield Office: Call 0124 695 6275
• Disability Employment Service, Derbyshire County Council

Right to Work in the UK

All applicants must have the legal right to work in the UK at the time of application and throughout their employment.

Ashgate Hospice does not currently hold a Skilled Worker sponsor licence and is therefore unable to sponsor visa applications or offer sponsorship for roles.

Applicants must ensure they have the legal right to work in the UK before applying.

We encourage applicants to check their eligibility using the UK Government's Right to Work and visa guidance before submitting an application. Applications from candidates who require sponsorship will not be progressed.

If you have any questions about adjustments or the recruitment process, please contact our People Services team at peopleservices@ashgatehospice.org.uk or call 01246 568 801.

We kindly ask that applicants who have previously been unsuccessful do not reapply for this role unless they can demonstrate significant additional skills, experience or development since their last application.