Data Assistant

The University of Sheffield is a remarkable place to work. Our people are at the heart of everything we do. Their diverse backgrounds, abilities and beliefs make Sheffield a world-class university.

We offer a fantastic range of benefits including a highly competitive annual leave entitlement (with the ability to purchase more), a generous pensions scheme, flexible working opportunities, a commitment to your development and wellbeing, a wide range of retail discounts, and much more. 

Overview

Campaigns and Alumni Relations (CAR) at the University of Sheffield is dedicated to inspiring alumni (former students) and supporters to make donations and volunteer their time. A gift to the University of Sheffield can change lives, from supporting students in financial need to furthering world-leading research.

You will be joining a team that helps Sheffield’s graduates and supporters remain connected with the University through effective management of data held in our supporter CRM database. This role underpins all communications with the University’s alumni community and their ability to access a wide range of opportunities and events. It also plays a key role in our reporting, helping to drive data-driven decision-making across our programme of engagement and fundraising activities.

You will be responsible for data going into our supporter CRM database (currently Raisers Edge NXT). You should be well organised and keen to find the most efficient and effective ways of managing data. You will be a great team player, comfortable working in a small team and working independently. You will enjoy using your own initiative to support the activities of the wider office.

This post is a job share. You will be working with another part-time Data Assistant covering the same responsibilities, working together to ensure the required work is delivered.

Main duties and responsibilities

• Update the supporter database (Raiser’s Edge) with complex personal information from a variety of data sources including paper and online questionnaires, web forms, data files and other sources
• Ensure data is processed as efficiently as possible by choosing the most appropriate method of getting data into the database. Use advanced database tools and other software packages to support this. (Full training given)
• Work with the members of the Data and Gifts team and the wider CAR team to identify, prioritise and complete data cleaning projects.
• Respond to ad hoc queries from colleagues in CAR, Raiser’s Edge users in other departments and alumni.
• Manage and remove data in accordance with GDPR and data retention schedules.
• Recruit, train and supervise casual data entry staff. Ensure work is completed to the expected standard and timesheets are approved
• Carry out other duties, commensurate with the grade and remit of the post.

What we offer

• A minimum of 38 days annual leave including bank holiday and closure days (pro rata) with the ability to purchase more.
• Flexible working opportunities, including hybrid working for some roles.
• Generous pension scheme.
• A wide range of discounts and rewards on shopping, eating out and travel.
• A variety of staff networks, providing opportunities for social interaction, peer support and personal development (for example, Race Equality, LGBT+, Women’s and Parent’s networks).
• Recognition Awards to reward staff who go above and beyond in their role.
• A commitment to your development access to learning and mentoring schemes; integrated with our Professional Services Shared Skills Framework.
• A range of generous family-friendly policies.
  
  • Paid time off for parenting and caring emergencies.
  • Support for those going through the menopause.
  • Paid time off and support for fertility treatment.
  • And more.