Facility Manager

An exciting opportunity has arisen to contribute to the successful delivery of the Services within Facilities Management (FM).

We have been working to develop and improve our service delivery.

We are also working in partnership with the NHS to improve health standards in the community. Part of this work will involve the creation of three new GP Hubs for newly co-located surgeries. Sheffield City Council will operate the buildings to allow the occupying GP surgeries to deliver improved services to the community.

In addition, we are working on the Town hall redevelopment to allow it to support the operations of the authority in the future and address the investment requirements that will be required to maintain a Grade 1* listed building.

For this to be successful, we will require a Facility Manager that will mobilise all FM services within the GP Hub sites. They will work in partnership with the other parts of FM and the GP surgeries. They will also provide FM support to the Town hall redevelopment team or backfill our existing team member who will undertake this work.

The FM Service Delivery Team - what we do?

• Acts as building owner for the delivery of Facility Management activities to ensure that sites are Clean, Safe, Warm and Fit for Purpose, through our internal teams and contract partners, for staff and service users throughout Sheffield.
• Its supports operations across the corporate estate with four hundred sites with approximately eight hundred assets to manage ranging from vacant space/buildings, depots, office buildings to large heritage sites such as the Town hall.
• Deliver ‘Soft FM’ services from performance auditing, statutory compliance monitoring, cleaning, security, catering, mail, vacant property management, meeting support, reception functions, site opening and closing and coordination.
• Has approximately 120 staff delivering services in the team.
• Has a budget of around £10 million annually.

The role we want you to undertake.

The role will require the successful candidate to be responsible for

• The creation and delivery of a mobilisation plan for each of the 3 GP hub operations
• The coordination of in house, asset data, hard and soft FM activities expansion or procurement and contractor
• The recruitment and training of new service delivery staff
• The performance, operation and development of the GP Hubs and hand over to business as usual before the end of the 12-month opportunity
• Ensuring effective liaison with the GP Surgeries users so they can fulfil their function delivering services to the people of Sheffield.
• Participate 1 day a week in the Town hall Development project provide subject matter expert advice on facility operations.
• Or provide back fill cover for an existing Facility Manager and take ownership of a management a subregion of building and assets by using a mix of in house and contractor service to delivery ‘soft FM’ resources.

The person we want to join us.

The successful candidate will be a person.

• You will need manage to deliver against Shefield values.
• People are at the heart of what we do.
• Openness and honesty are important to us.
• Together we get things done.
• With the experience of and successful history in successfully mobilising FM service delivery, managing a team, and delivering premises related or service delivery functions.
• Our estate is both diverse and extensive, presenting a unique mix of opportunities and challenges. We are committed to enhancing the experience of our customers, even within the constraints of limited resources. If you have a proven record in driving continuous improvement and thrive in a fast-paced, evolving environment, we would love to hear from you. This role offers the chance to make a real impact across a varied and high-profile estate.
• Will need to be successful in managing a team and building service delivery to ensure the key building blocks of Facility Management.
• Will need to ability to manage and support staff, raise standards, undertake effective communication, monitor partner providers’ activity, in each of your assigned buildings with effectively reporting against your objectives.
• You will need to have excellent management and financial skills, along with effective problem-solving attributes.
• You will need to be enthusiastic, confident, and well organised.
• Ideally, you will have a formal qualification in Facilities Management or a related activity.
• You will also need knowledge and/or formal qualification/experience of Facility related Health and Safety, compliance activities and can effectively monitor a large in-house staff team along with ensuring effective contractor performance to ensure our success.
• The Service makes extensive use of operational IT systems to support, manage, monitor service delivery, and establish data to decide current and future resource allocation. Ideally, you will need experience in implementing and developing this type of activity.
• You will need to demonstrate excellent customer liaison skills to ensure you to deliver on the wide-ranging objectives required by the post.

The benefits

• Full-time employees work 37 hours for 52 weeks of the year with opportunity to discuss a wide range of flexible working opportunities, which benefit you and the Council.
• We offer a generous holiday entitlement.
• Electric car benefit scheme
• Cycle benefit scheme.
• Public transport discounts