IT Systems Analyst

IT Systems Analyst

Meadowhall, Sheffield + Hybrid working

Up to 35,000

Your new role

In this key role, you'll support the wider IT team in delivering the IT and Information Systems strategy across the business and its group companies. You'll be instrumental in maintaining and improving our IT infrastructure, ensuring our systems run smoothly, and helping to roll out transformational change across the business.

Responsibilities

Supporting the management and development of IT systems across the group.

Assisting in the implementation of new technologies and digital transformation projects.

Providing 2nd line support to internal users, solving technical issues and maintaining user satisfaction. Dealing with external Managed Services Provider.

Handling Business as Usual requirements such as provisioning new devices

Managing key platforms such as Microsoft 365, Entra ID, and Intune MDM.

Collaborating with both internal teams and external suppliers to ensure seamless IT service delivery.

Contributing to cyber security initiatives, including support for Cyber Essentials certification.

Experience needed

We're after someone who's not just technically capable, but also a great communicator who thrives in a dynamic environment. You should bring:

Previous experience in a 2nd line IT support role.

Solid understanding of networking and Microsoft 365 administration.

Experience with Entra ID and Intune MDM.

A proactive approach, willingness to learn, and desire to grow your expertise.

Knowledge of or interest in environmental issues and sustainability.

Experience with Cyber Essentials is a plus.

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